![]() Troubleshoot backup health alert issues Errors For information about vssadmin, see VSSADMIN. Run vssadmin in a command prompt to troubleshoot Volume Shadow Copy Service (VSS) issues. Follow the instructions in the alert to fix the issue. If you exclude the system reserved volume from a client backup, the client system will not be backed up, and you will not be able to perform a full system restore on the computer.Ĭheck for other alerts on the server that may indicate there is not enough disk space on the server for backup to complete successfully. If the option is not enabled, you cannot extend the volume.įollow the steps in the Extend Volume Wizard to extend the volume.ĭelete content from the volume to make more space available. If Extend Volume is enabled, select that option. Right-click the volume that you want to extend. Under Administrative Tools, click Create and format hard disk partitions. In Control Panel, click System and Security. You can extend any basic or dynamic volume except the system reserved volume. If insufficient free space is available on a volume, try one of these resolutions:Įxtend the volume. On a system reserved volume, if the volume size is less than 500 MB, VSS requires 32 MB of free space to create a snapshot if the volume is 500 MB or greater, VSS requires 320 MB of free space. On any volume that is not system reserved, at least 10 percent of available disk space must be free. Backup requires some additional disk space on the client computer to create a VSS snapshot. ![]() Make sure there is enough free space on each volume for backup to run. Make sure that the computer was not shut down or disconnected from the network while backup was running. For more information about running chkdsk, see CHKDSK. Run chkdsk /f /r to fix any errors on the hard disk ( /f) and recover readable information from any bad sectors ( /r). Make sure that the hard disk is connected to the computer, turned on, and functioning properly. To troubleshoot an unsuccessful backup of a volume In the Backup Details dialog box, a green check is displayed in the status of every volume that was backed up successfully. Open the Windows Server Essentials Dashboard, and then click Computers and Backup.Ĭlick the name of the computer where backup did not complete successfully, and then click View the computer properties in the Tasks pane.Ĭlick the backup that did not complete successfully, and then click View details. Resolutions To identify volumes that were not backed up successfully However, when a backup has Incomplete status, not all items specified in the backup configuration were backed up, but some data might be available for you to restore. When a backup has Unsuccessful status, no part of the backup succeeded and no data is available for you to restore. Troubleshoot a backup that did not complete properly For more information, see the topics Uninstall the Connector software and Install the Connector software. Uninstall the Windows Server Essentials Connector software from the computer, and then reinstall it. If there are errors, follow the instructions in the alert to repair the backup database. On the client computer, click Start, type Services in the Search programs and files text box, and then press Enter.Ĭheck alerts to determine if there are errors in the backup database. To start the computer backup service on the client computer ![]() Make sure that Windows Server Client Computer Backup Provider Service is running on the client computer. If the status of the service is not Started, right-click the service, and then click Start. If the status of the service is not Started, right-click the service, and then click Start.Ĭlick Windows Server Client Computer Backup Service. Scroll down to and click Windows Server Client Computer Backup Provider Service. On the server, click Start, click Administrative Tools, and then click Services. To start computer backup services on the server Make sure that Windows Server Client Backup Service and Windows Server Client Computer Backup Provider Service are running on the server. Make sure the network device that the computer is connected to is also connected to the network, powered on, and functioning properly. ![]() Make sure your computer is connected to the network through a network device. Resolutions To troubleshoot errors that occur while you configure backups for a connected computer Errorsīackup configuration did not complete successfullyĮrror collecting information for computer Use these procedures to troubleshoot issues with the backup configurations for computers that are backed up on your Windows Server Essentials server. Troubleshoot backup configuration issues for a connected computer For the most recent troubleshooting information from the Windows Server Essentials community, visit the Windows Server Essentials Forum. ![]()
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